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| Support | Setting Up FTP
Setting Up FTP (File
Transfer Protocol)
The easiest way to transfer your web pages
to our server is to use an FTP program such as WS-FTP, Cute FTP, FTP
Explorer. Remember these are only examples, and you may choose any client
you feel comfortable with (please read
our unsupported software disclaimer below).
Places to download software
WS_FTP: http://www.ipswitch.com/
Cute FTP: http://www.cuteftp.com/
FTP Explorer: http://www.ftpx.com/
Search for other FTP Clients
C|Net Download.com: http://download.com/
Tucows: http://www.tucows.com/
Once you have downloaded and installed a
FTP client program you will need locate an option to configure your client
to login into CalWeb via FTP. You should look for an option to enter a host
name (address to connect to), login and password. This is also a good time
to familiarize yourself with your FTP client and read the help files
included with your program.
| FTP
Client Configuration Basics |
| Host Name: |
ftp.calweb.com |
| Username/Login : |
username |
| Password: |
password |
Replace username
with your account username Replace password
with your account password, just like the same information you dial-up
CalWeb with.
You should now be able to connect to your
login directory and upload/download files.
One last thing about FTP'ing files is the
file types. You should find an option in your program that refers to the
type of file you wish to upload. Simply look for a Binary and ASCII
switch. An easy way to remember what method to use is that if the files
are images, word processor documents, spreadsheets, or other proprietary
file formats you need to upload that file as a Binary file. If the file is
html or anything that can be opened in a plain text editor (notepad) then
you will want to upload it in the ASCII method.
FTP Directory Policy
All users have a public FTP directory.
You can place files in this directory, for other people to download
using the FTP protocol. For security reasons, however, the general
public is not able to upload files into your FTP directory.
The location of this directory, is under
/ftp/users/u/username (where 'u' is the first letter of the username).
People logging in anonymously from the outside, would simply see
/users/u/username.
If you wish to allow other people to ftp
into your directory, you will need to make a subdirectory called "incoming".
People will be able to upload into this directory, but not download.
This security precaution prevents outside hackers and software pirates,
from using your account to transfer their stolen software.
It is possible to make a directory not
fitting these guidelines and policy, but doing so will open up your
account to large disk usage charges. We highly recommend against doing
so, unless you know exactly what you are doing, and why.
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Unsupported Software
The internet is growing all the time and new software is being developed
constantly. Our support staff is unable to learn every program available;
otherwise they would spend all of their time training and none of it
answering phones. They are able to help with getting connected to the
internet, email setup, newsgroup setup, and various other things, but
there are also programs they are not able to help with, including (but not
limited to) IRC programs, HTML editors, and Internet Phone. Please refer
to the program's help files and the manufacturer's technical support in
these instances
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