| Setting Up
My Browser
|
| What
browsers are specifically recommended by CalWeb? |
| We recommend using a fairly
recent browser with CalWeb Internet Services. Older versions of the
web browsers may not support the code used in web pages, have
security holes, or problems with security certificates. We recommend
using Internet Explorer 5 or later or Netscape 4.7 or later.
If you purchased a new
computer system, it probably has an Internet browser and a E-mail
client already pre-installed on the system.
 |
| Where
can I download the latest browsers? |
| We have provided the
Windows setup programs for the following:
Once you click on the link
above, it will ask if you want to save the program, or Open/Run the
program the program from the current location. Select either the
Open or Run option, then click OK. The setup program will take 5
minutes to transfer, and then the setup program will run. Follow the
prompts, and the up-to-date version of the browser and e-mail
program will be transferred to your system. It will take up to 2
hours for the current versions to be transferred over.
Windows 95 Users:
Internet Explorer 6 (and later) and Netscape version 6 (and later)
will run on Windows 98 and later systems, and will not run on
Windows 95 systems. If you running Windows 95, we recommend
installing either Internet Explorer 5.5 or Netscape Communicator
4.7x.
Macintosh users:
Please check the Microsoft
Web Site or Netscape's
Web Site for the latest versions of the browser software. |
| How
can I change the home page? |
|
First, browse
to the web page which you want displayed when you start up the
browser. Then…
Internet
Explorer 5/6 – Click on Tools, then Internet Options.
Click on the General tab. In the home page section, click on
the Use Current button. Then, click OK.
Netscape
Communicator 4/Netscape 6 & 7/Mozilla – Click on Edit,
then Preferences. On the left side, select Navigator.
In the home page section, click on the Use Current Page
button. Then click OK.
|
| I'm
browsing the internet, and notice that separate browser windows are
popping up (or behind) the web page I'm looking at. Occasionally, I
also see some animation on the web page I'm viewing advertising a
product. Is CalWeb doing this? |
| No. Many web sites are
advertiser supported, and, with the Internet advertising market
sagging, they are relying on more aggressive ways in order to view
the advertising. It is these web sites, not CalWeb, that are
generating the advertising screens through code on the web site.
CalWeb has no control over these windows, although there are
programs available that try to put a stop to the pop-up advertising. |
| What
is this security encryption, and how does that relate to me? |
| When you enter some web
sites (i.e. Online banking, Shopping, Changing Your CalWeb
Password), you will be sent to a "secure web page". This
is usually indicated by an icon of a lock in the locked position at
the bottom of the web page and the web page address begins with a https://
. This allows you to send confidential information across the
Internet, such as a credit card number in order to place an order.
The information is scrambled so that only your browser and the web
server can read the information, while the connections in-between
see gibberish. Usually, 40-bit or 128-bit encryption is used to
transfer sensitive information, and some financial institutions
require the stronger 128-bit encryption to access the web sites.
Fairly recent versions of the web browsers support the 128-bit
encryption automatically. |
| What
are "cookies"? |
| A cookie is collection of
information, usually including a username and the current date and
time, stored on the local computer of a person using the World Wide
Web, used chiefly by websites to identify users who have previously
registered or visited the site. Some examples include web-based
bulletin boards which remember your user name and password so you
don’t have to re-login every time. |
| Do
you monitor which sites I go to on the Internet? |
For privacy reasons, no.
However, many web sites collect information about people who visit
their web sites. Some of the information collected include:
- Where you are logging
in from
- What browser and
operating system you are using
- What screen resolution
you are using
- What page did you come
from prior to visiting that particular site
- What pages are popular,
and at what times
Often, this information is
used by the web designers to improve the design of the web site and
take advantage of various features offered by various browsers. If a
site designer, for instance, knows that most of the site visitors
use Internet Explorer, they can customize the site to take advantage
of some of the features offerred by Internet Explorer.
|
| For
More Information... |
| For more information about
using your browser, visit the following home pages.
Comments about this FAQ? E-mail
us!
Note: Links to external web sites are provided for informational
purposes, and are neither endorsed nor support by CalWeb Internet
Services. |
Serving California Since 1993.
